Complete a course or study guide, or prepare for a Verizon test at your own pace, anytime, anywhere! Home Study gives you the flexibility you need for your busy schedule, and offers a wide selection of subjects ranging from fundamental skills to the technology of telecommunications. Take a chance and "test the waters" in an unfamiliar area; you may return the material without consequence if you decide to withdraw.

Home Study is arranged in the following categories:

Update Your Qualifications!

Prepare for Opportunities

Improve your mind…and marketability

You may select one qualifying course at a time; there is no limit on the number of test prep and study guides you may request.

Home Study Job Qualifying Courses in RAMP

If you are pursuing any of the job titles listed below, you may want to complete the Home Study courses that are Job Qualifying courses (PED qualifiers) in RAMP, Verizon’s Career Pathing/Selection system. Successful completion of a Home Study course: Achieve a combined average score of 75% or above.

For a complete list of job titles and qualifying courses, please refer to the
RAMP information on the Verizon eWEb, or review the RAMP binder
at your work location.

Match the course number to the course name and description below.
For technical positions, we recommend that associates who have little or no technical background first complete courses 37 and 32.

Secondary Tests, Prep Guides and Additional Recommended Courses (not listed as PED qualifiers in RAMP)

PED Qualifying Courses

Fundamental and Technical

Grammar #28 I am ready to sign up to take this course!
Improve your writing and speaking skills as you increase your understanding of English grammar and usage. The textbook exercises provide extensive practice in parts of speech, sentence structure, and more.

Mastering Math #27 I am ready to sign up to take this course!
Review and practice essential math skills, including whole numbers, fractions, decimals, percents, algebra, measurement, and more. Begin with a placement test, which will determine the topics you need to practice.

Vocabulary #30 I am ready to sign up to take this course!
Expand your vocabulary as you learn to use new words in the correct context. Start with a placement test to determine at which level you will begin, and complete three workbooks successfully to earn your certificate.

Technical Courses

Basic Electronic Switching for Telephone Systems # 31
I am ready to sign up to take this course!
The textbook for the course, Understanding Telephone Electronics, covers all aspects of telephone electronics, including electronic speech circuits, and data transmission. Complete a basic technical course before enrolling in this course.

Data Processing and Computer Basics #29
I am ready to sign up to take this course!
Using the latest version of McGraw Hill's Computing Essentials, this basic course can help you learn to deal with computers as the valuable and necessary tools we have come to rely upon. The textbook is illustrated with lots of graphics in an easy-to-follow format. A CD ROM is included.

Electricity I am ready to sign up to take this course!
(Part I- Basic #32, Part II- Intermediate #34 and Part III- Advanced #35)
If you are interested in a technical position, you may need a basic understanding of electricity. The textbook, which is used for all three parts, is written for students with little or no previous knowledge of electricity. Complete one or all levels. A certificate is awarded upon the successful completion of a part. Please note: The PED code for Part I, Course #32 is T006. Courses #34 and #35 do not have PED Code numbers, and therefore, they cannot be entered on the form.

Introduction to Telecommunications Technology #37(Paper and Pencil)
I am ready to sign up to take this course!
An essential course for anyone interested in a technical position at Verizon! Revised in 2004 and customized for Verizon, this basic course teaches telecommunication concepts, and is designed to help you improve your ability to read technical material as you learn. The course is available as a booklet or as a CD. (For CD, order #39)

Understanding Solid State Electronics #36
I am ready to sign up to take this course!
This advanced course is challenging and covers all aspects of semiconductor theory and applications, including diodes, transistors, digital and linear integrated circuits, and opt electronics. Students should have an understanding of electrical concepts before enrolling in this course.

Verizon Test Prep Guides (not PED qualifiers)

Computer and Internet Knowledge Secondary Test Guide #204
The Computer and Internet Knowledge Tests assesses the understanding of material related to the Fiber Customer Support Analyst* position. This test, a requirement for the position, contains 40 questions divided among four knowledge areas. This Study Guide provides in depth information on those four areas. *These positions are currently available only in Virginia

Customer Administrator and Agent Mastery #40
I am ready to sign up to take this course!
This is a simple guide to help you prepare for the secondary tests for Customer Service Administrator and Customer Service Agent.

Customer Contact Prep Guide #50
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Improve your ability to succeed in the CART-M and CCE-R secondary tests and learn skills to help you handle customers more effectively.

FLMC-R #201 (Paper and Pencil) #203 (CD)
I am ready to sign up to take this course!
Prepare for the FACS-LAC Minicourse-R, a secondary test required for many technical positions at Verizon. Instructional materials and practice tests are included. This Test Prep is available as a booklet or as a CD.

General Test Taking #41
Learn to cope with test anxiety and get tips to help you handle various kinds of questions and test formats. The guide also features exercises so you can practice your new test-taking skills before it's "crunch time."

Network, Internet and Data Knowledge Secondary Test Study Guide #205
To be considered for the Fiber Network Technician Position*, you must pass the Network, Internet and Data Knowledge test. This exam consists of 40 questions covering three knowledge areas, which are described in detail in the Study Guide.

Pole Climbing and Ladder Handling #38
I am ready to sign up to take this course!
If you are pursuing certain technical positions at Verizon, you will want to review this informative video and booklet

NEW!! -Study Guide - Network Systems Assessment NSA #207
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Prepare for the Network Systems Assessment Secondary Test now required for some technical job titles. Includes sample questions and resources for further study.

NEW!! -Study Guide - Field Operations Assessment FOA #208
I am ready to sign up to take this course!
Prepare for the Network Systems Assessment Secondary Test now required for some technical job titles. Includes sample questions and resources for further study.

TMC #200 (Paper and Pencil) #202 (CD)
I am ready to sign up to take this course!
Prepare for the Technicians Minicourse, a secondary test required for many technical positions at Verizon. Instructional materials and practice tests are included. This Test Prep is available as a booklet or as a CD.

UTB-R #24 (Paper and Pencil) #132 (CD)
I am ready to sign up to take this course!
The Universal Test Battery - Revised is the primary selection test for all associate positions at Verizon. The guide includes instructional material and practice exercises that cover the skills tested on the exam: reading, spelling, basic math, number series, spatial visualization, and clerical speed and accuracy. Select the method of learning that is best suited to your needs.

Skill Enhancement Study Guides

NEW!! -Computer-Based Language Courses
Use software and workbooks by the world renowned Rosetta Stone® computer language learning system to learn actively and quickly, at your own pace. Begin with Part I, which you may borrow for up to six months. Minimum computer system requirements provided when you enroll.

French #51
I am ready to sign up to take this course!

Italian #52
I am ready to sign up to take this course!

Japanese #53
I am ready to sign up to take this course!

Russian #54
I am ready to sign up to take this course!

Earning the College Credit You Deserve #43
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You may be able to use what you already know to earn college credits to complete a certificate or degree! Receive the workbook, Earn College Credit for What You Know to learn more about the methods and procedures available to evaluate prior learning.

Mastering Computer Typing #48
I am ready to sign up to take this course!
In today's world, the ability to use the computer keyboard efficiently is an invaluable skill. Prop this spiral-bound, hardcover book next to
your computer for step-by-step instruction and practice exercises.

Read Better, Remember More #49
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Your ability to retain what you read is important to your performance at work or in school. This guide provides practice exercises to help you gain speed and efficiency in reading.

Spanish Language #42
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Discover how easy it is to learn Spanish when you use the workbook and tapes in this guide. Through a series of short lessons, you will learn the basic concepts and phrases for simple conversations. Once you have experienced the language, you may decide that you are ready and interested in
further study.

Writing (Grammar) #45
I am ready to sign up to take this course!
If you want to learn to improve your use of grammar in writing, this guide provides a quick review of the basic topics and helpful practice exercises. It is not as extensive as course #28, and therefore is not a PED qualifier.

Writing (Business Communications) #46
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Improve your ability to write effective messages, letters, and other business documents. This guide takes you through a series of exercises where you learn to choose just the right method to communicate clearly and professionally.

Writing (Essay) #47
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If you are taking college level courses that require reports or essays, you will want to review the information and exercises in this guide to help you improve the quality of your writing. Learn to develop your ideas more effectively and write for your target audience.