Overarching Components
Resources and Tools for Evaluation
Abt Associates. (2005). Approaches to measuring and tracking career advancement. A Jobs Initiative research brief. With Metis Associates. Annie E. Casey Foundation. Available at www.aecf.org/initiatives/fes/resources_jobs_workforce_development.pdf
Aspen Institute (2005, October). Business value assessment for workforce development organizations handbook. Workforce Strategies Initiative. Documenting Demand Side Outcomes Project.
Kirkpatrick, D. L. (1994) Evaluating training programs. The four levels. San Francisco: Berrett-Koehler Pub.
Phillips, J. J. (2003). Return on investment in training and performance improvement programs, second edition. Burlington, MA: Elsevier.
ROI Institute. This website is a resource for research, training, and networking for practitioners of the Phillips ROI Methodology™. The website provides information about ROI certification opportunities, including online training.