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Building Blocks for Building Skills HOME


Introduction

Step 1: Need-focused Planning and Analysis

Step 2: Progress- and Success-focused Program Design

Step 3: Adult-Centered Implementation

Overarching Components

Innovations

Organizational Examples

Bibliography for the Full Report

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Organizational example:

University of North Carolina Health Care System

Name

University of North Carolina Health Care System (UNC HCS)
Chapel Hill, NC

Program Purpose

Provide training to more than 5,000 UNC health care employees who have very busy schedules

Program Description

The UNC HCS consists of two healthcare facilities, Rex Healthcare in Raleigh and UNC Hospitals in Chapel Hill, and provides comprehensive healthcare services including physician practices, laboratories, home health and hospice services. The University of North Carolina Health Care System uses a Learning Management System (LMS) to produce a training suite for its thousands of employees across a wide range of competencies and skill sets. More than 600 traditional classroom-based, computer-based and online programs from Antidepressant Use in the Elderly to Zoll Medical Corporate’s Defibrillator have been blended together to produce a customized program for its diverse users. It provides a great way to give employees access to the latest information and it has standardized training across the health system; so that employees and medical staff have one place to complete online courses, view class schedules for self-enrollment or cancellation, maintain their own learning plan and track completion of requirements on their personal transcript.

Progress

Since implementation, the 1,700 nurses and 1,800 physicians and resident staff at UNC Health Care reduced the time they previously spent enrolling and participating in courses by 60 percent. Overall success has varied by department.

Contact Information

101 Manning Drive, 6002 East Wing
Chapel Hill, NC 27514
T: 919.966.1234

Information from Summerfield, 2005.