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Dawn Lang

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Building a Vital Ecosystem for Frontline Workers

Posted by Dawn Lang

Topics: Talent Management, Adult Learning, career development, Career Pathing, Talent Mobility

Frontline workers now represent a significant percentage of America’s workforce. But what defines a frontline worker? Those who interact with customers, make products, and/or provide services fall within this demographic. Most of these workers make less than $30,000 a year and do not have a degree. That makes frontline workers a prime population for upskilling opportunities. With more training and new skills, many of these workers could be better positioned for career advancement. 

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The Case for Apprenticeships in 2019

Posted by Dawn Lang

Topics: Workforce Development, Employee Engagement, Career Mapping, Career Pathing

For many people, mention apprenticeships and they immediately think of programs supported by labor unions that provide on-the-job training in a technical trade such as plumbing, HVAC or construction. Apprenticeships in the 21st century look very different, though, as more technology and service fields such as nursing, education, IT, energy and the insurance industry embrace apprenticeships. Leaders in these fields see apprenticeships as a way of filling the growing number of middle-skills jobs, defined as jobs that require some postsecondary education but less than a four-year college degree.

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