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Meeting Them Where They Are: the ‘Concierge’ Approach to Serving Adult Learners at CUNY CSI

Posted by Carlo Bertolini

Topics: Best Practices, working adult learners

Neila Green is director of adult learners and an adjunct professor of psychology at the College of Staten Island (CSI), which is within The City University of New York, a CAEL member. She has a knack for building rapport with adult learners, something she says she owes in part to her graduate degree in counseling psychology. So it’s no surprise that she’s at the center of CSI’s Adults Returning to the Classroom (ARC) program and what she describes as a concierge philosophy to CSI’s support of adult learners, who total nearly 1,000 students. (For the purposes of its dedicated programs, CSI designates students 30 or older as adult learners).

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‘Terminal Degree’ Takeoff: ECU’s Bachelor of Science in Industrial Technology

Posted by Carlo Bertolini

Topics: Career Pathing, Veterans, online learning, working adult learners

CAEL promotes a philosophy of “a win for one is a win for all” within its community. We spread the word about member accomplishments to amplify that effect. In December, CAEL institutional member East Carolina University (ECU) received the John R. Bourne Outstanding Online Program award. The award recognized ECU’s bachelor of science in industrial technology (BSIT) program. The BSIT program’s raison d'être is to offer more onramps for working adult learners. The program creates a ladder from a traditionally terminal degree: the associate in applied science (AAS).

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