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Ten principles for effectively serving adults

With Adult Learner 360, colleges and universities gain unique insight into the effectiveness of their adult student support. This support is assessed through the lens of CAEL’s Ten Principles for Effectively Serving Adults, areas of focus that enhance adult learner retention and completion.



Adjusts to shifting external market forces and is able to adapt to the changing expectations of internal stakeholders, adult students and employers―understanding the needs of those they serve by developing creative academic solutions. Adapting Higher Ed Policy for Adult Students

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Assessment of Learning Outcomes

Defines and assesses the knowledge, skills, and competencies acquired by adult learners—both from the curriculum and from life and work experience—in order to assign credit and confer degrees with rigor. Learn more about Prior Learning Assessment
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Promotes choice using an array of payment options for adult learners in order to expand equity and financial flexibility. Learn more about initiatives related to  Financial Aid Reform
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Life & Career Planning

Addresses adult learners’ life and career goals before or at the onset of enrollment in order to assess and align its capacities to help learners reach their goals. Learn more about efforts to revitalize life and career planning by Innovating Career Services

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Conducts its outreach to adult learners by overcoming barriers in time, place and tradition in order to create lifelong access to educational opportunities. Learn more about Developing an Effective Outreach Plan.

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Uses technology to provide relevant and timely information and to enhance the adult student learning experience. Learn more about Technology Impacting Learning

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Strategic Partnerships

Engages in strategic relationships, partnerships and collaborations with employers and other organizations in order to develop and improve educational opportunities for adult learners. More About Strategic Partnerships
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Student Support Systems

Assists adult learners using comprehensive academic and student support systems in order to enhance students’ capacities to become self-directed, lifelong learners.

How can you find out how well your student support systems currently meet the needs of your adult studentsLearn more about our unique institutional survey platform Adult Learner 360

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Teaching-Learning Process

Faculty uses multiple methods of instruction (including experiential and problem-based methods) for adult learners in order to connect curricular concepts to useful knowledge and skills
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Supports guided pathways that lead into and from the institution's programs and services in order to ensure that adult students' learning will apply usefully to achieving their educational and career goals
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Please, contact me with more information about Adult Learner 360